FAQs

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2024 MAJACE FAQ

Marcus Anderson Jazz AND Coffee Escape. Sometimes you hear us refer to it as the “the Escape.”
Yes, Marcus Anderson hosts one of the most fantastic music festivals!
Please sign up for our mailing list to keep up with all the details as they roll out.
MAJACE offers Premium Platinum Experience and Gold VIP Packages for 3 and 2 days. We provide exclusive services to our VIP guests throughout the MAJACE Escape. Our packages include various events such as shows, catered meals, NC BBQ/Cookout, brunch, artist meet and greet, as well as two nights of fantastic music and after parties. Please visit https://jazzandcoffee-escape.net/purchase-majace23/ to select the VIP package that suits your preferences.
We offer payment plans for our platinum and gold festival packages. These plans are available for most of the time leading up to the festival. However, as we get closer to the event, the number of payment plan options may decrease until there is only one option available. Please note that there are additional fees associated with using our payment plans, which cover the added convenience they provide.
The Platinum and Gold seating sections have reserved seats. During the booking process, you have a 7-minute countdown to choose and check out your preferred seat. The VIP seats are exclusive to you for the duration of the festival.
The one payment option is the most cost-efficient and allows additional cost savings on your VIP Packages.
We offer single-day and 2-day general admission tickets. Be careful; you will wish you stayed for the entire festival weekend. Please visit the link to purchase. https://jazzandcoffee-escape.net/purchase-majace23/

Disclaimer

Please note that all sales are final and there will be no refunds provided. If you do not complete your installation payments as per the agreement, your tickets will be forfeited and no refunds will be given. We advise you to review your ticket level and seat selection carefully before purchasing to ensure your desired choice is correct. Once you complete the checkout process, the seats selected are yours. If you wish to transfer your VIP Package to another person up to 2 weeks before the event, please send your request through the contact form for review. Please note that the request is only approved once you receive confirmation from the MAJACE team. General Admission tickets can only be transferred by giving the ticket to another person. It is important to remember that each ticket can only be scanned once, so please store them in a secure place. MAJACE is not responsible for making arrangements for ticket transfers.

We have a packed weekend full of events and entertainment. Our schedule will ensure you know exactly where to show up and take advantage of every moment.
The venue for MAJACE is on the campus of NC Central University in Durham, NC. Marcus Anderson, who studied at NCCU, is thrilled to hold his festival in the university’s modern event center. The address is 500 Nelson Street, Durham, NC.

AND Coffee is a business owned by Marcus Anderson. The festival creates an opportunity for guests to taste the brands coffee at multiple times throughout the weekends. Customers can sample and purchase AND Coffee. Keep in mind these flavors are available throughout the year at http://andproducts.net.

Marcus specifically chose activities and dining options in the area with you in mind. To explore what Durham has to offer, please visit Discover Durham. The RDU international airport provides access to this area by plane, and the hotels are eager to accommodate MAJACE guests.

We have some amazing sponsors at various levels. Please view our sponsorship packages for details on various sponsorship levels including custom packages. Please click the link.

MAJACE 2024 will be raising funds for the Marcus Anderson Endowment through various means this year. Attendees will have multiple options to contribute to this noble cause. Donations are welcome, and you can contribute today via the provided link ( insert endownment link). The Jazz Studies program will benefit from the Marcus Anderson Endowment.

We have several ways. Please sign up for our newsletter, follow our social media, and/or download the app to stay connected

Please visit our Contact Us page and fill out the information for our team to follow up with you.

Tickets

No, you do not need to bring an e-ticket to the event this year.
You will receive a physical ticket at check-in.
You only need to bring proof of your name. This can be an ID or any other document that verifies your name.
We will have your name on our list, so just show proof of your name at check-in, and you will receive your physical ticket.